Shipping policy

Welcome to tzjzi.com, your one - stop destination for the most stylish and high - quality women's clothing! We're overjoyed that you've chosen to shop with us, and we're dedicated to ensuring that every piece of women's fashion you purchase from us reaches you in perfect condition and in a timely manner. Read on to learn all about our shipping policy.
1. Swift Order Processing
Regular Processing Time: We pride ourselves on our efficiency. All orders are processed within 3 - 5 business days. However, please note that our processing team takes a well - deserved break on weekends and public holidays, so orders placed during these times will be processed starting from the next business day.
Unique Collection Processing: For our exclusive, custom - designed women's clothing pieces or pre - order items, the processing time may be a bit longer. But don't worry! The exact processing duration will be clearly indicated on the product page, so you'll always know what to expect.
2. Diverse Shipping Methods Tailored to You
Standard Shipping: Planning your outfits in advance? Our standard shipping option offers an estimated delivery within 15 - 25 business days. It's a great choice if you're not in a rush and want to save on shipping costs.
Express Shipping: Need that new dress or top for a special occasion? We also offer express shipping services. Although the details and costs vary, you can expect a much faster delivery, allowing you to flaunt your new tzjzi.com purchase in no time.
3. Transparent Shipping Rates
Shipping charges are calculated based on multiple factors including the weight, dimensions of the clothing items in your order, and the destination. At checkout, you'll see a clear breakdown of the shipping costs. And here's a sweet deal for you: we offer free standard shipping on all orders over $19.99. So, feel free to add a few more stylish pieces to your cart!
4. Global Reach with International Shipping
We're excited to share our amazing women's clothing collection with fashion - lovers around the world. When you place an international order, at checkout, you'll be presented with a variety of shipping options. Each option comes with detailed information about the costs and estimated delivery times. Just be aware that international shipping charges do not cover customs duties and taxes. These are the responsibility of the recipient and need to be settled upon delivery.
5. Hassle - Free Order Tracking
As soon as your order is shipped, we'll send you a confirmation email with a unique tracking number. You can easily track the progress of your package on the shipping carrier's official website. Keep in mind that it may take up to 24 hours for the tracking information to start showing accurate updates.
6. Shipping Address Limitations
Currently, we ship to street addresses within the United States. Unfortunately, we are unable to ship to P.O. Boxes or military APO/FPO addresses. This helps us ensure the smooth and timely delivery of your women's clothing orders.
7. Secure Delivery with Shipping Restrictions
To protect the value and quality of our premium women's clothing, some high - value orders may require a signature upon delivery. Before placing your order, please make sure there will be someone available at the shipping address to sign for the package if this requirement applies.
8. Resolution for Lost or Damaged Packages
If you suspect that your package is lost or if it arrives damaged, don't panic! Just reach out to us within 7 days of the expected delivery date at [email protected].
For damaged items, please include clear photographs of the damaged product and the packaging. We'll immediately initiate an investigation with the shipping carrier and keep you in the loop at every step of the process.
9. Easy Returns and Exchanges
We want you to be completely in love with your tzjzi.com women's clothing purchase. For all the details on how to return or exchange items, please refer to our Returns and Exchanges Policy. We've designed the process to be as easy and stress - free as possible, so you can shop with confidence.
10. Flexible Policy Updates
tzjzi.com reserves the right to modify this shipping policy at any time. Any changes will be prominently posted on this page. We encourage you to check back regularly to stay updated on the latest shipping details and offers.