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Refund & Returns policy
Refund and Exchange Policy at tzjzi.com
Appreciate your decision to shop at tzjzi.com. At tzjzi.com, we are committed to presenting high-quality products and ensuring your utmost satisfaction. If you find yourself not completely satisfied with your purchase, know that we are here to assist.
Returns:
- You possess 30 calendar days to return an item from the date it was received.
- For a return to be eligible, the item must be unused, in precisely the same condition as when you received it, and in its original packaging with all original tags and labels intact.
- Note that items on sale or marked as “Final Sale” cannot be returned or refunded.
Refunds:
- Once we receive your returned item, we will examine it and inform you of the status of your refund.
- If your return is approved, we will commence a refund to your original payment method.
- Depending on the policies of your card issuer, it may take 7 to 30 business days for the credit to show up in your account.
Exchanges:
- We only replace items if they are defective or damaged.
- If you need to exchange an item for the same product, please contact us at [email protected].
Shipping:
- You are responsible for bearing the shipping costs when returning an item.
- Shipping costs are non-refundable.
- If you receive a refund, the cost of return shipping will be deducted from the refund amount.
Contact Us:
If you have any questions regarding our Refund Policy, please contact us at [email protected].
If you have any questions regarding our Refund Policy, please contact us at [email protected].
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